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Unexpected - Re-buttonization

12/23/2024

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​I embrace new tech. That said, I think too often we can be tempted to dump ‘better’ legacy tech in favor of the latest and greatest. We are tempted to move to new tech because it’s new.  The old curmudgeon in me has made me more skeptical of shiny things or change for change’s sake. It seems I’m not alone. IEEE’s Gwendolyn Rak recently interviewed Rachel Plotnick who has been considering how buttons once replaced by touch screens are making a comeback.

Here’s the link to the full interview:
https://spectrum.ieee.org/touchscreens

“One of the biggest observations I made was that a lot of fears and fantasies around pushing buttons were the same 100 years ago as they are today. I expected to see this society that wildly transformed and used buttons in such a different way, but I saw these persistent anxieties over time about control and who gets to push the button, and also these pleasures around button pushing that we can use for advertising and to make technology simpler. That pendulum swing between fantasy and fear, pleasure and panic, and how those themes persisted over more than a century was what really interested me. I liked seeing the connections between the past and the present.”

Plotnik notes how touch screens are more visual than tactile. This can make user interfaces difficult for visually impaired. Button are purely tactile.

“If you look at gamers playing video games, they want to push a lot of buttons on those controls. And if you look at DJs and digital musicians, they have endless amounts of buttons and joysticks and dials to make music. There seems to be this kind of richness of the tactile experience that’s afforded by pushing buttons. They’re not perfect for every situation, but I think increasingly, we’re realizing the merit that the interface offers.”

Personally, I tend to be agnostic when it comes to human interface with machines, specifically my human interfaces. However, I have long worried about the risk of losing a screen causing a total loss of the device it controls. I also don’t like distractions while driving. Looking at a touch screen on a phone has caused way more accidents than the half second it takes to find the volume or tuning knob on a car dashboard. Once you touch an actual button there is no longer need to look at it while using it.

“I like the idea that people who are in the humanities studying these things from a long-term perspective can also speak to engineers trying to build these devices.” That is, if engineering departments take user-experience feedback into account. There are plenty of designers out there who feel they ‘know better’ than the people who receive the devices and software they are cranking out. I would argue that sometimes there is more in the field of design about keeping up with the Jones’ than listening to consumers.
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For a number of years, I attended the Washington DC auto show. I did this not to look at the cars, but to check out the ‘infotainment’ systems (also known as head units) in the dashboards. In my role at NPR back then I was interested in how our over-the-air audio and metadata was being displayed in the menu system of each car. The trend setters were definitely de-buttanizing back then. I’m happy to hear in this interview that the opposite may be happening now. Maybe it’s ok that I held onto that large stereo system in our family room. As the saying goes, ‘everything old is new again’.
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Unintended Becomes Unexpected

12/17/2024

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For some time I've been writing the occasional story of something happening that was unintended. Along the way I've been seeing many instances of the unexpected that have nothing to do with what someone may have intended, but have passed the story by because it seemed outside the original idea of 'unintended'. In fact, 'unintended' stories are really just a subset of 'unexpected' stories. With that in mind the blog search now includes a topic of 'unexpected' and I won't publish any more stories under the 'unintended' moniker. I already have a few in the hopper I can start with in a week or two. Stay tuned.
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    Michael Beach

    Grew up in Berwick, PA then lived in a number of locations. My wife Michelle and I currently live in Georgia. I recently retired, but keep busy working our little farm, filling church assignments, and writing a dissertation as a PhD candidate at Virginia Tech. We have 6 children and a growing number of grandchildren. We love them all.

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